ZS, a management consulting and technology firm, has announced the acquisition of Torrent Consulting, a Salesforce consulting partner specializing in multi-cloud implementations of Health Cloud, Life Sciences Cloud,
Mahmood Majeed, ZS Managing Principal and Global Head of Digital and Technology, said, “At our core, we’re driven by helping our clients improve lives.” He added, “Torrent Consulting strengthens our Salesforce and Agentforce bench, bringing the tools and experience clients need to confidently deploy AI in commercial field, medical, service, and contact center workflows.”
Torrent Consulting CEO Austin Rawlings said, “Joining forces with ZS is an exciting and rare opportunity for Torrent.” He further added, “Our combined strengths will allow us to deliver even greater innovation and impact for our customers during a time of profound change in the industry.”
ZS has executed over 250 CRM and customer engagement transformation projects, leveraging AI-driven approaches and prebuilt accelerators to improve adoption and personalization. Torrent Consulting adds deep Salesforce expertise and hands-on healthcare CRM experience to scale engagement and maximize CRM investment value. The acquisition strengthens ZS’s capacity to help healthcare and life sciences organizations implement AI-enabled Salesforce solutions efficiently.